Terms and Conditions

Burn Down The House Terms & Conditions

(For technical support, please call Mr Lee 9770 7050)

All the Products sold by Pacific Beverages through this site/catalogue are sold subject to these Terms and Conditions.

  1. By submitting your order for processing by www.burndownthehouse.com online you confirm that you have read, understood and agree to the Terms and Conditions in the form in which they appear at the time your order is submitted for processing.
  2. The Customer shall agree to complete the registration process according to Pacific Beverages' requirements as stated on this site/catalogue. The Customer shall provide Pacific Beverages with complete and updated information which shall include (but shall not be limited to) the Customer's legal name, address, mobile telephone and e-mail address.
  3. Registration is only open to persons aged 18 and above.
  4. Pacific Beverages has the absolute discretion to refuse the registration of a potential customer for any reason whatsoever and to terminate the registration of any of its Customers for any reason whatsoever.
  5. The Customer will be liable for every order made under his Login and agrees to indemnify Pacific Beverages for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders for the Products using the Customer's Login. The Customer shall be responsible for updating his registration information.
  6. The Customer may place his order via:
    1. Internet: www.burndownthehouse.com (24 hours)
    2. Telephone: 6858 2338 (Monday to Friday, 9am to 6pm & Saturday, 9am to 12pm)
    3. Fax: 6858 2339 (24 hours)
  7. All cash on delivery orders will be confirmed once it is verified over phone by a personnel of Pacific Beverages.
  8. For clarification, such confirmation of receipt of orders does not guarantee stock availability.
  9. There is a Minimum Order Quantity (MOQ) per delivery of 2 kegs (single brand/SKU) or 2 cartons. A $200 surcharge will be imposed on a return keg of beer for the minimum order (2 kegs). Pacific Beverages shall make every effort to fulfil orders placed by Customers through www.burndownthehouse.com but Pacific Beverages shall not be liable to any person if Pacific Beverages decline to fulfil an order for whatever reason, or if Pacific Beverages is unable to supply an order because of an unforeseen change to the Products (as the case may be), or because the Products may be unavailable.
  10. The prices advertised by the www.burndownthehouse.com online are for home delivery only. Prices for some Products may differ from those charged on trade and off trade.
  11. Payment for products ordered through www.burndownthehouse.com online can be made by Credit Card and Cash on Delivery only.
  12. Deliveries are available in Singapore mainland only.
  13. Refund will only be accepted if the products received do not match the description provided or are defective. Please contact us at 6858 2338 to refund any products.
Voucher redemption

Only 1 voucher can be used for each purchase. PB is not liable should you misplace/forget your voucher and or voucher security code. If voucher value is greater than the purchase amount, no credit will be offered.

Delivery Information
  1. Two working days are required for all orders. Deliveries will be made between 10am to 6pm on Mondays to Fridays and 10am to 1pm on Saturdays.
  2. No free delivery services shall be available on Sundays & Public Holidays.
  3. Saturday (evenings), Sundays and Public Holidays to include S$500 delivery/collection surcharge.
  4. Once the seal for the keg is broken, the keg will be considered as used.